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About Us
Eastern Shore Area Agency on Aging / Community Action Agency (ESAAA/CAA) has been committed to serving individuals, families, and communities throughout the Eastern Shore since 1973. Through a wide range of programs and services, we work to connect people with resources and support that promote independence, well-being, and a better quality of life.
Get to Know Our CEO –
Ms. Donna Smith
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Since joining ESAAA/CAA in 2018, Ms. Donna Smith has led the agency with vision, determination, and a genuine heart for serving the people of the Eastern Shore. Under her leadership, ESAAA/CAA has experienced tremendous growth and improvements, including the purchase of the Hallwood Head Start building, securing a $1.3 million grant for a new roof and major building renovations, acquiring two new transportation vans, a new food delivery truck, and many other improvements that have strengthened our ability to serve the community.
Ms. Donna’s leadership is rooted in her belief that "We serve those from the Chesapeake Bay Bridge to the Maryland state line.”“ For her, every community and every person across the Shore matters.
She also lives and leads by one of her favorite sayings: “Good, better, best, never let it rest, until your good becomes your better, and your better becomes your best.”
We are grateful for Ms. Donna’s continued leadership, dedication, and commitment to making ESAAA/CAA—and the communities we serve—better each day.
WHO WE ARE
Since 1973, ESAAA/CAA has provided comprehensive human services to individuals and families throughout the Eastern Shore. As both an Area Agency on Aging and a Community Action Agency, we work to address a variety of needs within our community and connect people with programs, services, and resources that can help them thrive.
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Our work supports older adults, individuals, children, and families through programs focused on nutrition, housing, healthcare, transportation, financial assistance, employment, family support, and other essential services. We are committed to helping members of our community access the resources and opportunities they need to live safely, independently, and with dignity.
Our Community
The Eastern Shore is a community built on connection. ESAAA/CAA is proud to serve the people who live and work throughout the region by helping connect individuals and families with meaningful resources and support.
We understand that every individual and family faces different challenges. Whether someone is looking for assistance with remaining independent at home, accessing nutritious food, navigating Medicare, finding transportation, addressing an unexpected need, or connecting with family services, our goal is to help make resources easier to find and access.
Our Impact
For more than five decades, ESAAA/CAA has worked to support individuals and families throughout the Eastern Shore. Our programs and services continue to connect community members with resources that address important needs and support stronger, healthier communities.
To learn more about our work, programs, services, and community impact, explore our reports and publications.
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Our Commitment
ESAAA/CAA is committed to providing high-quality services and meaningful support to the communities we serve. We work to promote independence, dignity, safety, and well-being while helping individuals and families navigate challenges and access available resources.
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As our community continues to change, we remain focused on identifying needs, strengthening connections, and helping ensure that people throughout the Eastern Shore have access to opportunities and support that can improve their quality of life.
Be A Part of Our Community
Strong communities are built through connection and support. There are many ways to become involved with the work of ESAAA/CAA and help make a difference throughout the Eastern Shore.
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Whether through supporting our organization, participating in community initiatives, or exploring opportunities to work with us, your involvement can help strengthen the programs and services available to our community.